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1.1 These Terms and Conditions govern your use of the Look Good Feel Good website and services.
1.2 By accessing or using our website, you agree to be bound by these Terms and Conditions.
1.3 If you do not agree with any part of these terms, you must not use our website.
1.4 These terms apply to all users, including browsers, customers, and account holders.
2.1 You must be at least 18 years old to make a purchase on our website.
2.2 By using this website, you confirm that you meet this requirement.
3.1 You may be required to create an account to access certain features.
3.2 You agree to:
3.3 We reserve the right to suspend or terminate accounts at our discretion if misuse is suspected.
4.1 All orders placed through our website are subject to acceptance and availability.
4.2 Once you place an order, you will receive a confirmation, but this does not guarantee acceptance.
4.3 We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, or suspected fraud.
5.1 All prices are listed in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
5.2 We accept payment methods such as:
5.3 Payment must be completed before order processing, except for Cash on Delivery orders.
6.1 We deliver within Kenya and aim to process orders promptly.
6.2 Delivery timelines are estimates and may vary depending on location and logistics.
6.3 Any applicable delivery charges will be clearly displayed at checkout.
7.1 We offer returns and exchanges in accordance with our Returns Policy.
7.2 Items must be returned in their original condition, unworn, and with tags intact.
7.3 Refunds may be issued via:
7.4 We reserve the right to reject returns that do not meet our policy requirements.
8.1 We strive to ensure that all product descriptions, images, and prices are accurate.
8.2 However, slight variations (e.g., color or fit) may occur due to display settings or production differences.
8.3 All products are subject to availability.
9.1 You may submit reviews, comments, or other content on our website.
9.2 By submitting content, you agree that it:
9.3 We reserve the right to remove any content that violates these standards.
10.1 You agree not to:
11.1 All content on this website (including images, logos, designs, and text) is owned by Look Good Feel Good or its licensors.
11.2 You may not reproduce, distribute, or use any content without prior written permission.
12.1 Your personal data is processed in accordance with our Privacy Policy and Cookie Policy.
12.2 We are committed to protecting your data in compliance with applicable Kenyan data protection laws.
13.1 We do not guarantee uninterrupted or error-free operation of the website.
13.2 To the extent permitted by law, Look Good Feel Good shall not be liable for:
You agree to indemnify and hold Look Good Feel Good harmless from any claims, damages, or losses arising from your misuse of the website or breach of these terms.
15.1 We may update these Terms and Conditions at any time.
15.2 Changes will take effect immediately upon publication on this page.
15.3 Continued use of the website constitutes acceptance of the updated terms.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes shall be subject to the jurisdiction of Kenyan courts.
For any questions or concerns regarding these Terms and Conditions, please contact us through the details provided on our website.